What is a Certified Aging-in-Place Specialist (CAPS)?

A CAPS designation is a professional certification from the National Association of Home Builders (NAHB). It trains specialists in the specific needs of older adults and people with disabilities, combining clinical knowledge of aging with home construction expertise. Ace Access Homes is CAPS-certified.

What areas does Ace Access Homes serve?

We serve homeowners throughout Southern California including Thousand Oaks, Westlake Village, Pasadena, Ventura, Oxnard, Camarillo, Santa Barbara, Burbank, and surrounding communities in Ventura and Los Angeles counties.

How much does a home accessibility modification cost?

Costs vary depending on the scope of work. Simple modifications like grab bar installation may cost a few hundred dollars, while larger projects like stairlift installation or a walk-in shower conversion typically range from $3,500 to $18,000 or more. Every project begins with a Home Safety Assessment conducted by a CAPS-certified specialist, followed by a written proposal with transparent pricing and no hidden fees.

What is the Home Safety Assessment and how much does it cost?

The Home Safety Assessment is a clinical-style audit of the home conducted by a CAPS-certified specialist. It includes a room-by-room walkthrough, observation of how the homeowner moves through the space, and a written Home Safety Prescription that the homeowner keeps regardless of whether work proceeds. The flat fee is $329, and it is often waived for homeowners referred by existing clients or local healthcare partners.

Is Ace Access Homes licensed and insured?

Yes. Ace Access Homes is fully licensed and insured in California under License #1087045. Our team is trained to work safely in occupied homes and holds the CAPS (Certified Aging-in-Place Specialist) credential from the NAHB.

Do you accept VA benefits for home modifications?

Yes. We work with veterans and their families on home accessibility projects funded through VA HISA (Home Improvements and Structural Alterations), SHA (Special Home Adaptation), and SAH (Specially Adapted Housing) grants. We help navigate the VA paperwork process and coordinate directly with your VA doctor and local Prosthetic & Sensory Aids Service (PSAS) office.

Do you work with occupational therapists, physical therapists, and hospital discharge planners?

Yes. We partner with OTs, PTs, hospital discharge planners, and case managers to support patient transitions home. We do not pay referral fees — consistent with clinical ethics codes and federal anti-kickback statutes. Patients referred by clinical partners receive a waived Home Safety Assessment fee. More information is available on our For Clinicians page.

About Ace Access Homes | CAPS Aging-in-Place Specialist

What That Looks Like in Practice

What "Clinically Informed Construction" Actually Means

Four things separate Ace Access Homes from both the medical equipment dealers and the general contractors. Each one reflects a conviction that accessibility work should be measured by the life it gives back — not the product it installs.

We Solve the Problem, Not Just the Staircase

A stairlift addresses one obstacle. A CAPS-certified home assessment identifies every hazard — from bathroom falls to kitchen reach — so you have a complete safety plan, not just a product. We suggest the smallest set of changes that make the biggest difference.

Fast Service When It Matters Most

A broken stairlift isn't an inconvenience — it can trap a loved one. Our 24–48 hour service commitment isn't a marketing promise. It's the practical advantage of being a local team, not a national dispatch queue.

You Know Who You're Calling

No 1-800 numbers. No franchise escalation. You work with the owner directly — someone with a reputation to protect in the same community you live in. That accountability shapes every decision we make.

One Contractor for Everything

Stairlifts, grab bars, walk-in showers, wheelchair ramps, vertical platform lifts, kitchen accessibility. One trusted contractor handles it all — no juggling multiple companies, no coordination headaches, no gaps between scopes.

Side by Side

How We Stack Up Against the National Chains

Most people comparing accessibility contractors don't know what questions to ask. This is the comparison we'd want to see if we were in your shoes.

What Matters to You	Ace Access Homes	Large Chain Competitors
Service Area Who actually comes to your home	✓ Local owner-operated — Ventura County, Conejo Valley, San Gabriel Valley, LA & Santa Barbara	Regional hubs; technicians may drive 1–2 hrs from a central depot — not your neighborhood
Service Response Time When something breaks down	✓ 24–48 hour response commitment	Commonly 5–7 days; appointment windows, not guarantees
Whole-Home Assessment Evaluating all accessibility needs	✓ Full CAPS-certified home evaluation included	Product demo only — focused on closing the stairlift sale
CAPS Certification Certified Aging in Place Specialist	✓ CAPS-certified contractor	Typically not certified — product dealers, not accessibility specialists
Owner Accountability Who you're actually dealing with	✓ Owner-operated; speak directly with decision-maker	Franchise model; local staff escalate to regional or national HQ
Services Offered Breadth of accessibility work	✓ Stairlifts, ramps, grab bars, walk-in showers, VPLs, kitchens	Stairlifts + ramps; bathroom mods usually require a separate contractor
Pricing Transparency No hidden costs	✓ Clear, itemized quotes with no franchise markup	Franchise overhead built into pricing; upsells common at install
New vs. Refurbished Units What gets installed in your home	✓ New units only — always disclosed upfront	Refurbished units sometimes sold without disclosure

A Letter From the Founder

Why I Started Ace Access Homes

Paul Park, CAPS

Founder & General Manager
Ace Access Homes

Dear Neighbor,

You've seen what we do and how we do it. Here's why I built this company in the first place.

I started Ace Access Homes because I noticed a dangerous gap in how we treat our homes as we age. When a senior falls or begins to face mobility challenges, the standard industry response is "medical equipment." Beautiful homes get filled with aluminum ramps, sterile white grab bars, and hospital-style lifts. These solutions may improve safety — but they often come at the cost of dignity, comfort, and the feeling of home.

On the other side are general contractors who can create beautiful spaces but don't understand the physiology of aging. They install toilets that are too low, grab bars that are too slick, and showers with hidden trip hazards — because they're building for code, not for people.

I believed there had to be a better way.

Ace Access Homes bridges that gap. We are a Clinically Informed Construction Firm — combining medical understanding with thoughtful design and careful craftsmanship.

We don't guess where a safety feature should go. We measure grip strength, reach, and real-world movement. We don't install "handicap" equipment. We design architectural safety features that integrate seamlessly into your home and enhance its long-term value.

My team and I are Certified Aging-in-Place Specialists (CAPS). We are licensed, insured, and trained to work in occupied homes with the care, respect, and attention you deserve. We call this our White Glove approach — because your home, your comfort, and your independence matter.

We're here to ensure that the home you love remains the safest and most comfortable place on earth.

Sincerely, Paul Park, CAPS Founder & General Manager

Your Home Should Adapt to You.