Question 1

What is a Certified Aging-in-Place Specialist (CAPS)?

Accepted Answer

A CAPS designation is a professional certification from the National Association of Home Builders (NAHB). It trains specialists in the specific needs of older adults and people with disabilities, combining clinical knowledge of aging with home construction expertise. Ace Access Homes is CAPS-certified.

Question 2

What areas does Ace Access Homes serve?

Accepted Answer

We serve homeowners throughout Southern California including Thousand Oaks, Westlake Village, Pasadena, Ventura, Oxnard, Camarillo, Santa Barbara, Burbank, and surrounding communities in Ventura and Los Angeles counties.

Question 3

How much does a home accessibility modification cost?

Accepted Answer

Costs vary depending on the scope of work. Simple modifications like grab bar installation may cost a few hundred dollars, while larger projects like stairlift installation or a walk-in shower conversion typically range from $3,500 to $18,000 or more. Every project begins with a Home Safety Assessment conducted by a CAPS-certified specialist, followed by a written proposal with transparent pricing and no hidden fees.

Question 4

What is the Home Safety Assessment and how much does it cost?

Accepted Answer

The Home Safety Assessment is a clinical-style audit of the home conducted by a CAPS-certified specialist. It includes a room-by-room walkthrough, observation of how the homeowner moves through the space, and a written Home Safety Prescription that the homeowner keeps regardless of whether work proceeds. The flat fee is $329, and it is often waived for homeowners referred by existing clients or local healthcare partners.

Question 5

Is Ace Access Homes licensed and insured?

Accepted Answer

Yes. Ace Access Homes is fully licensed and insured in California under License #1087045. Our team is trained to work safely in occupied homes and holds the CAPS (Certified Aging-in-Place Specialist) credential from the NAHB.

Question 6

Do you accept VA benefits for home modifications?

Accepted Answer

Yes. We work with veterans and their families on home accessibility projects funded through VA HISA (Home Improvements and Structural Alterations), SHA (Special Home Adaptation), and SAH (Specially Adapted Housing) grants. We help navigate the VA paperwork process and coordinate directly with your VA doctor and local Prosthetic & Sensory Aids Service (PSAS) office.

Question 7

Do you work with occupational therapists, physical therapists, and hospital discharge planners?

Accepted Answer

Yes. We partner with OTs, PTs, hospital discharge planners, and case managers to support patient transitions home. We do not pay referral fees — consistent with clinical ethics codes and federal anti-kickback statutes. Patients referred by clinical partners receive a waived Home Safety Assessment fee. More information is available on our For Clinicians page.

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